We have some fantastic news. We have moved our photo storage to Amazon S3 which allows us to store all your photos (some ~60,000 currently) relatively inexpensively and with easy scalability. This relieves the storage load from our server and keeps us from having to continually upgrade or add more hard drives to keep up with all the files everyone is uploading.
What this means for you is that we have removed storage limits from your account regarding photos. So now your 500MB limit only applies to the files on your “Files” page and system images, such as your header, background images, and roster photos. We will eventually be moving the system images and hopefully the files to S3 as well, giving you unlimited storage space at no cost.
Now comes the fine print. While we describe this as unlimited, if you start using tens of gigabytes of space we will contact you to see about a better option of photo or file storage, as the costs do add up, especially now that we have more than 4,000 teams signed up.
The other issue is downtime, which is out of our control. Amazon guarantees 99.99% uptime, which is great (it means that they try to never be down for more than ~53 minutes per year, or about 8.7 seconds per day.) That being said, if your photos aren’t showing up, please check http://status.aws.amazon.com/ first to see if Amazon S3 is down before contacting us for support.
We have also utilized Amazon CloudFront as a Content Delivery Network so that your photos are delivered more quickly to your viewers. If you aren’t familiar with a Content Delivery Network, it is a service that employs multiple servers at locations throughout the world to send content to users from servers closer to their location. So for our users in Australia, New Zealand, Ireland, England, and other locations that are not near our Michigan data center, your photos are now being served from multiple locations throughout the U.S., Europe, and Asia so they will hopefully download slightly more quickly. The CDN will automatically find the location nearest to you and serve your photos from that location.
We hope you enjoy this new, awesome feature. Please let us know if you have any questions or comments.